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Can I collect or return equipment from a click and collect location in person?

A. Yes! You can arrange to have your order delivered to anyone of our click and collect locations throughout the UK, though please note that for a first time hire, we do usual have to deliver to the billing address. When placing your order, simply click on ‘change’ to choose a different delivery address, then select ‘Or Collect From’ and search by postcode to see where your nearest click and collect location is to you.

Where are your click and collect locations?

A. We're partnered with a host of camera stores across mainland GB, you can see a full list HERE

Can I drop back to Depots or my local Post Office?

A. Yes, often you can either drop back to your local APC depot or return to your local Post Office. We fully understand that it can be inconvenient to wait in for a courier, and dropping back yourself is often an ideal solution. Dropping back won't be suitable for all orders, but please feel free to discuss this with the Hire Team when they contact you to finalise your order details! You can find your nearest APC depot HERE, and locate your nearest Post Office HERE

What time are Click & Collect orders ready for pickup?

A. The Equipment will be available for collection from 1pm and during the Company's normal business hours. Please note, you will be required to present a valid Photo ID (passport or driving license) before the equipment will be released to you.

When does the kit need to be back by?

A. You must return your hire to the click and collect location before 11am the morning after the last day of your hire. Please check with your individual click and collect location for any changes to opening hours. If you’re going to be late, please contact us on 01435 873028 to let us know.